Telegram ChatBot
Power Up Your Customer Care With our Telegram ChatBot
Get your marketing, service, and ops teams back in touch on the world’s most popular messaging app. Send and receive messages, images, video, files and more.
Don’t keep your customers waiting for a resolution. With an AI-chatbot, resolve queries, on-demand, round the clock, in any language, across text and media. Self-serve 70% queries and seamlessly loop in live agents when needed.
Don’t keep your customers waiting for a resolution. With an AI-chatbot, resolve queries, on-demand, round the clock, in any language, across text and media. Self-serve 70% queries and seamlessly loop in live agents when needed.
- Quick Replies
- 24x7 Availability
- Unlimited Campaigns
- No Template Approval Required
- 3rd Party Integration
- Shared Inbox
- No Hidden Fee
- Send Quize/Polls
Why Choose DV Group for WhatsApp ChatBot?
DV Group is a reliable and experienced technology partner for businesses looking to build advanced, secure, and scalable Telegram Bot solutions. We design and develop fully customized bots tailored to your specific business workflow—whether it is customer support automation, lead generation, order management, payment notifications, subscription systems, or real-time alerts. Our Telegram bots are built with a strong backend architecture that ensures high performance, fast response time, and smooth handling of large user volumes without downtime.
We provide a powerful admin panel that gives you complete control over your bot operations. You can manage users, monitor activity logs, configure automated replies, create button-based menus, run bulk broadcasts, and track engagement from a single dashboard. Our system also supports API integrations, allowing you to connect your Telegram bot with CRM systems, payment gateways, databases, or any third-party software to automate your entire business process seamlessly.
Security and reliability are our top priorities. DV Group implements proper webhook security, authentication mechanisms, and database protection to ensure your data and user interactions remain safe. Our infrastructure is scalable, meaning your bot can grow alongside your business—from hundreds to thousands of users—without performance issues.
Beyond development, we provide continuous technical support, monitoring, and maintenance to ensure your bot runs smoothly 24/7. We focus not just on building a bot, but on delivering a complete automation solution that improves efficiency, enhances customer engagement, and supports long-term business growth. With DV Group, you get a professional, feature-rich, and future-ready Telegram Bot system designed to give your business a competitive edge.
We provide a powerful admin panel that gives you complete control over your bot operations. You can manage users, monitor activity logs, configure automated replies, create button-based menus, run bulk broadcasts, and track engagement from a single dashboard. Our system also supports API integrations, allowing you to connect your Telegram bot with CRM systems, payment gateways, databases, or any third-party software to automate your entire business process seamlessly.
Security and reliability are our top priorities. DV Group implements proper webhook security, authentication mechanisms, and database protection to ensure your data and user interactions remain safe. Our infrastructure is scalable, meaning your bot can grow alongside your business—from hundreds to thousands of users—without performance issues.
Beyond development, we provide continuous technical support, monitoring, and maintenance to ensure your bot runs smoothly 24/7. We focus not just on building a bot, but on delivering a complete automation solution that improves efficiency, enhances customer engagement, and supports long-term business growth. With DV Group, you get a professional, feature-rich, and future-ready Telegram Bot system designed to give your business a competitive edge.
Basic
- 1 Agents
- 1 GB storage for media files
- FREE API
- Unlimited Campaigns
- Unlimited Chatbots Flow
- Unlimited Chats
Pro
- 5 Agents
- 10 GB storage for media files
- FREE API
- Unlimited Campaigns
- Unlimited Chatbots Flow
- Unlimited Chats
Enterprise
- 20 Agents
- 100 GB storage for media files
- FREE API
- Unlimited Campaigns
- Unlimited Chatbots Flow
- Unlimited Chats
Frequently Asked Question.
Q1. Which API are you using for the Telegram bot?
Ans. We use the official Telegram Bot API to send and receive messages. This ensures secure communication, real-time updates, and full compliance with Telegram’s platform guidelines.
Q2. Is there any message charge like WhatsApp?
Ans. No. Telegram does not charge per message like WhatsApp. You can send unlimited messages through your bot without conversation-based pricing. We only charge for the bot system features and hosting infrastructure.
Q3. Do you help in setting up the Telegram bot?
Ans. Yes. You need to create a bot using @BotFather on Telegram and provide us the Bot Token. If you want us to handle the complete setup (bot creation, webhook configuration, server deployment), we can assist for a one-time setup charge.
Q4. Can I send messages to individual users using the bot?
Ans. Yes, but users must start the bot first. Telegram bots cannot initiate conversations with users unless the user has clicked “Start” or interacted with the bot earlier.
Q5. Can I create Telegram groups and send messages via API?
Ans. Yes. You can:
Add the bot to a Telegram group or channel
Make it admin (if required)
Send automated messages, alerts, or updates via API
This is useful for announcements, trading alerts, community updates, etc.
Q6. Can I create buttons and interactive menus?
Ans. Yes. Telegram supports:
Inline buttons
Reply keyboard buttons
URL buttons
Callback buttons
Web App buttons
You can create interactive menus, payment buttons, verification flows, and multi-step automation.
Q7. Can I integrate my database or CRM with the Telegram bot?
Ans. Yes. You can:
Use webhook to receive user messages
Connect your CRM/database
Trigger automated replies
Send order updates, OTPs, payment confirmations, service alerts, etc.
Our platform API also allows you to send messages programmatically.
Q8. Can I send bulk broadcasts using Telegram bot?
Ans. Yes. You can broadcast messages to all users who have started your bot. However, Telegram has rate limits, so proper queue handling is required to avoid API restrictions.
Q9. Is there any risk of bot ban?
Ans. Since we use the official Telegram Bot API, it is safe and compliant. However, sending spam, unsolicited promotions, or violating Telegram policies may lead to bot restrictions.
Q10. Does your system support multiple agents?
Ans. Yes. You can create multiple agent accounts to manage chats as per the plans.
Ans. We use the official Telegram Bot API to send and receive messages. This ensures secure communication, real-time updates, and full compliance with Telegram’s platform guidelines.
Q2. Is there any message charge like WhatsApp?
Ans. No. Telegram does not charge per message like WhatsApp. You can send unlimited messages through your bot without conversation-based pricing. We only charge for the bot system features and hosting infrastructure.
Q3. Do you help in setting up the Telegram bot?
Ans. Yes. You need to create a bot using @BotFather on Telegram and provide us the Bot Token. If you want us to handle the complete setup (bot creation, webhook configuration, server deployment), we can assist for a one-time setup charge.
Q4. Can I send messages to individual users using the bot?
Ans. Yes, but users must start the bot first. Telegram bots cannot initiate conversations with users unless the user has clicked “Start” or interacted with the bot earlier.
Q5. Can I create Telegram groups and send messages via API?
Ans. Yes. You can:
Add the bot to a Telegram group or channel
Make it admin (if required)
Send automated messages, alerts, or updates via API
This is useful for announcements, trading alerts, community updates, etc.
Q6. Can I create buttons and interactive menus?
Ans. Yes. Telegram supports:
Inline buttons
Reply keyboard buttons
URL buttons
Callback buttons
Web App buttons
You can create interactive menus, payment buttons, verification flows, and multi-step automation.
Q7. Can I integrate my database or CRM with the Telegram bot?
Ans. Yes. You can:
Use webhook to receive user messages
Connect your CRM/database
Trigger automated replies
Send order updates, OTPs, payment confirmations, service alerts, etc.
Our platform API also allows you to send messages programmatically.
Q8. Can I send bulk broadcasts using Telegram bot?
Ans. Yes. You can broadcast messages to all users who have started your bot. However, Telegram has rate limits, so proper queue handling is required to avoid API restrictions.
Q9. Is there any risk of bot ban?
Ans. Since we use the official Telegram Bot API, it is safe and compliant. However, sending spam, unsolicited promotions, or violating Telegram policies may lead to bot restrictions.
Q10. Does your system support multiple agents?
Ans. Yes. You can create multiple agent accounts to manage chats as per the plans.
