WhatsApp ChatBot
Power Up Your Customer Care With our WhatsApp ChatBot
Get your marketing, service, and ops teams back in touch on the world’s most popular messaging app. Send and receive messages, images, video, files and more.
Don’t keep your customers waiting for a resolution. With an AI-chatbot, resolve queries, on-demand, round the clock, in any language, across text and media. Self-serve 70% queries and seamlessly loop in live agents when needed.
Don’t keep your customers waiting for a resolution. With an AI-chatbot, resolve queries, on-demand, round the clock, in any language, across text and media. Self-serve 70% queries and seamlessly loop in live agents when needed.
- Quick Replies
- Integrate Gemini/ChatGPT
- Unlimited Campaigns
- Template Management
- 3rd Party Integration
- Shared Inbox
- Zero Markeup Fee
- Official Meta API
Why Choose DV Group for WhatsApp ChatBot?
At DV Group, we provide a complete WhatsApp automation platform built on the official Meta Cloud API, ensuring reliability, security, and long-term compliance. Our solution is designed for businesses that want powerful automation without hidden costs.
With Zero Markup Fees, you only pay Meta’s official conversation charges — no extra per-message profit from our side. Transparency and trust are our priority.
Our platform allows you to run bulk WhatsApp broadcasts, schedule campaigns, and manage templates directly from one dashboard. Whether you want to send offers, reminders, alerts, or updates, everything is streamlined and easy to manage.
The Shared Inbox and Multi-Agent system help your team collaborate efficiently. Chats can be auto-assigned to agents, ensuring faster responses and balanced workload. With shortcuts and auto-cleanup, your inbox stays organized and productive.
We also offer advanced chatbot automation with multi-flow support, keyword triggers, and smart routing — helping you automate repetitive queries and reduce manual effort.
For growing businesses, API access and third-party integration make it easy to connect with CRM, billing systems, ERP, or custom applications.
Additionally, Number Masking ensures your agents’ personal numbers remain private, keeping communication secure and professional.
DV Group delivers a secure, scalable, and transparent WhatsApp automation platform — built for startups, enterprises, and everything in between.
With Zero Markup Fees, you only pay Meta’s official conversation charges — no extra per-message profit from our side. Transparency and trust are our priority.
Our platform allows you to run bulk WhatsApp broadcasts, schedule campaigns, and manage templates directly from one dashboard. Whether you want to send offers, reminders, alerts, or updates, everything is streamlined and easy to manage.
The Shared Inbox and Multi-Agent system help your team collaborate efficiently. Chats can be auto-assigned to agents, ensuring faster responses and balanced workload. With shortcuts and auto-cleanup, your inbox stays organized and productive.
We also offer advanced chatbot automation with multi-flow support, keyword triggers, and smart routing — helping you automate repetitive queries and reduce manual effort.
For growing businesses, API access and third-party integration make it easy to connect with CRM, billing systems, ERP, or custom applications.
Additionally, Number Masking ensures your agents’ personal numbers remain private, keeping communication secure and professional.
DV Group delivers a secure, scalable, and transparent WhatsApp automation platform — built for startups, enterprises, and everything in between.
Basic
- 1 Agents
- 1 GB storage for media files
- FREE API
- Unlimited Campaigns
- Unlimited Chatbots Flow
- Unlimited Chats
- Template Management
Pro
- 5 Agents
- 10 GB storage for media files
- FREE API
- Unlimited Campaigns
- Unlimited Chatbots Flow
- Unlimited Chats
- Template Management
Enterprise
- 20 Agents
- 100 GB storage for media files
- FREE API
- Unlimited Campaigns
- Unlimited Chatbots Flow
- Unlimited Chats
- Template Management
Frequently Asked Question.
Q1. Which API are you using for whatsapp chatbot?
Ans. We are using the official Meta Cloud API to send and receive WhatsApp messages. This ensures compliance with WhatsApp policies, better reliability, and reduced risk of number bans.
Q2. Is there any hidden cost you charge for messages?
Ans. No, we are only charging for the chatbot features we provide (such as chatbot flows, campaign tools, agent system, etc.).
For WhatsApp conversation/message charges, you need to check the official pricing on the Meta Cloud API website. Meta directly charges for conversations based on category (Marketing, Utility, Authentication, Service).
Q3. Do you help in setting up cloud API?
The above packages do not include setting up the number or account in Meta Cloud API.
If you want us to handle the setup, we charge ₹999 (one-time cost) per number for Cloud API setup.
You can also follow the official Meta documentation to complete the setup on your own.
Q4. Can I integrate my database to send personalized message to my customer?
Yes.
You can:
- Use Webhook feature to receive incoming messages
- Use Meta Cloud API directly to send personalized messages
- Use our platform API to send messages
- Connect your CRM or database for automated message triggers
This allows you to send personalized updates like order status, payment reminders, OTPs, etc.
Q5. Can I send bulk campaigns using this system?
Ans. Yes, you can send bulk campaigns using approved WhatsApp templates. You can schedule campaigns, upload contact lists, and track message status from the dashboard.
Q6. Does your system support live agents?
Ans. Yes. You can create multiple agents, assign chats to agents, and manage live conversations in real-time along with chatbot automation.
Q7. Can I create multiple chatbot flows?
Yes. You can create multiple chatbot flows for different purposes such as sales, support, lead generation, feedback collection, and more.
Q8. Is this system safe from WhatsApp bans?
Ans. Since we use the official Meta Cloud API, the system is compliant with WhatsApp policies. However, sending spam or violating WhatsApp guidelines may affect your number quality rating.
Q9. Who will provide the API key for Gemini or ChatGPT?
Ans. You need to use your own API key for Gemini (Google AI) or ChatGPT (OpenAI). We do not provide API keys with our service. You can generate your API key directly from the respective platform and add it to the system to enable AI features.
Ans. We are using the official Meta Cloud API to send and receive WhatsApp messages. This ensures compliance with WhatsApp policies, better reliability, and reduced risk of number bans.
Q2. Is there any hidden cost you charge for messages?
Ans. No, we are only charging for the chatbot features we provide (such as chatbot flows, campaign tools, agent system, etc.).
For WhatsApp conversation/message charges, you need to check the official pricing on the Meta Cloud API website. Meta directly charges for conversations based on category (Marketing, Utility, Authentication, Service).
Q3. Do you help in setting up cloud API?
The above packages do not include setting up the number or account in Meta Cloud API.
If you want us to handle the setup, we charge ₹999 (one-time cost) per number for Cloud API setup.
You can also follow the official Meta documentation to complete the setup on your own.
Q4. Can I integrate my database to send personalized message to my customer?
Yes.
You can:
- Use Webhook feature to receive incoming messages
- Use Meta Cloud API directly to send personalized messages
- Use our platform API to send messages
- Connect your CRM or database for automated message triggers
This allows you to send personalized updates like order status, payment reminders, OTPs, etc.
Q5. Can I send bulk campaigns using this system?
Ans. Yes, you can send bulk campaigns using approved WhatsApp templates. You can schedule campaigns, upload contact lists, and track message status from the dashboard.
Q6. Does your system support live agents?
Ans. Yes. You can create multiple agents, assign chats to agents, and manage live conversations in real-time along with chatbot automation.
Q7. Can I create multiple chatbot flows?
Yes. You can create multiple chatbot flows for different purposes such as sales, support, lead generation, feedback collection, and more.
Q8. Is this system safe from WhatsApp bans?
Ans. Since we use the official Meta Cloud API, the system is compliant with WhatsApp policies. However, sending spam or violating WhatsApp guidelines may affect your number quality rating.
Q9. Who will provide the API key for Gemini or ChatGPT?
Ans. You need to use your own API key for Gemini (Google AI) or ChatGPT (OpenAI). We do not provide API keys with our service. You can generate your API key directly from the respective platform and add it to the system to enable AI features.
