WhatsApp Chatbot Service

WhatsApp is where your customers already are — with over 500 million users in India, it has become the fastest, most reliable way for businesses to reach people. A WhatsApp chatbot lets you answer questions, capture leads, send order updates and run marketing campaigns automatically, 24x7, on the channel your customers actually check. DV Group provides a complete WhatsApp chatbot platform for business, built on the official Meta Cloud API, so your messaging stays compliant, reliable and stable for the long term.

Unlike unofficial tools that risk your number being banned, our platform uses the official WhatsApp Business API with no hidden markup on conversation charges — you pay Meta's standard pricing directly, plus a transparent platform fee. That means you can scale from a few hundred to lakhs of messages a month without worrying about your number's health or surprise costs.

With the platform you can run bulk WhatsApp broadcasts to approved contacts, schedule template campaigns for offers and reminders, and track delivery and read status for every message. A shared team inbox lets multiple agents handle customer chats together, auto-assign conversations, add internal notes and reply faster — so no enquiry is missed. Automated chatbot flows answer common questions instantly using keyword and menu logic, and hand over to a human agent when the conversation needs a personal touch.

Businesses across e-commerce, real estate, education, healthcare, travel and services use WhatsApp chatbots to confirm orders, share appointment reminders, collect leads from ads, send payment links and re-engage customers with new offers. You can connect the chatbot to your existing systems — link it with our AI CRM to auto-create leads from every chat, or with our AI ERP to send invoices and order updates straight to customers on WhatsApp.

You can also enrich replies with AI by integrating ChatGPT or Google Gemini, so the chatbot understands natural questions and responds in a human, on-brand tone. If you prefer a lower-cost option for smaller volumes, explore our unofficial WhatsApp chatbot, or reach customers on Telegram as well. Whichever route you choose, DV Group helps you turn WhatsApp into a dependable channel for sales, support and marketing.