Whatsapp Chatbot
Power Up Your Customer Care With our Whatsapp Chatbot
Get your marketing, service, and ops teams back in touch on the world’s most popular messaging app. Send and receive messages, images, video, files and more.
Don’t keep your customers waiting for a resolution. With an AI-chatbot, resolve queries, on-demand, round the clock, in any language, across text and media. Self-serve 70% queries and seamlessly loop in live agents when needed.
Don’t keep your customers waiting for a resolution. With an AI-chatbot, resolve queries, on-demand, round the clock, in any language, across text and media. Self-serve 70% queries and seamlessly loop in live agents when needed.
- Quick Replies
- 24x7 Availability
- Webhook
- Different Teams
Why Choose DV Group for Whatsapp Chatbot?
Be where your customers are! And since most of them use WhatsApp, your business should better get a smart chatbot for an improved engagement. The bot can help you connect with users in real-time and engage them via personalized messages. Using a WhatsApp chatbot, you can drive higher brand recognition, nurture leads, and build customer loyalty.
You can enrich your business from the power of artificial intelligence bot and add value in various areas be it marketing, sales or support.
We realize the infinite value of marketing and how it’s key to converting prospects and driving sales. Our Chatbot for WhatsApp can help you promote products & services like upcoming events, new arrivals, services, and offers/discounts to customers globally. With our AI-powered bot, you not only engage WhatsApp customers better but also leverage them to positively impact the bottom line.
You can enrich your business from the power of artificial intelligence bot and add value in various areas be it marketing, sales or support.
We realize the infinite value of marketing and how it’s key to converting prospects and driving sales. Our Chatbot for WhatsApp can help you promote products & services like upcoming events, new arrivals, services, and offers/discounts to customers globally. With our AI-powered bot, you not only engage WhatsApp customers better but also leverage them to positively impact the bottom line.
Basic
- 1 Agents
- 1 GB storage for media files
- FREE API
- Unlimited Campaigns
- Unlimited Chatbots Flow
- Unlimited Chats
- Template Management
Pro
- 5 Agents
- 10 GB storage for media files
- FREE API
- Unlimited Campaigns
- Unlimited Chatbots Flow
- Unlimited Chats
- Template Management
Enterprise
- 20 Agents
- 100 GB storage for media files
- FREE API
- Unlimited Campaigns
- Unlimited Chatbots Flow
- Unlimited Chats
- Template Management
Frequently Asked Question.
Q1. Which API are you using for whatsapp chatbot?
Ans. We are using the official Meta Cloud API to send and receive WhatsApp messages. This ensures compliance with WhatsApp policies, better reliability, and reduced risk of number bans.
Q2. Is there any hidden cost you charge for messages?
Ans. No, we are only charging for the chatbot features we provide (such as chatbot flows, campaign tools, agent system, etc.).
For WhatsApp conversation/message charges, you need to check the official pricing on the Meta Cloud API website. Meta directly charges for conversations based on category (Marketing, Utility, Authentication, Service).
Q3. Do you help in setting up cloud API?
The above packages do not include setting up the number or account in Meta Cloud API.
If you want us to handle the setup, we charge ₹999 (one-time cost) per number for Cloud API setup.
You can also follow the official Meta documentation to complete the setup on your own.
Q4. Can I integrate my database to send personalized message to my customer?
Yes.
You can:
- Use Webhook feature to receive incoming messages
- Use Meta Cloud API directly to send personalized messages
- Use our platform API to send messages
- Connect your CRM or database for automated message triggers
This allows you to send personalized updates like order status, payment reminders, OTPs, etc.
Q5. Can I send bulk campaigns using this system?
Ans. Yes, you can send bulk campaigns using approved WhatsApp templates. You can schedule campaigns, upload contact lists, and track message status from the dashboard.
Q6. Does your system support live agents?
Ans. Yes. You can create multiple agents, assign chats to agents, and manage live conversations in real-time along with chatbot automation.
Q7. Can I create multiple chatbot flows?
Yes. You can create multiple chatbot flows for different purposes such as sales, support, lead generation, feedback collection, and more.
Q8. Is this system safe from WhatsApp bans?
Ans. Since we use the official Meta Cloud API, the system is compliant with WhatsApp policies. However, sending spam or violating WhatsApp guidelines may affect your number quality rating.
Ans. We are using the official Meta Cloud API to send and receive WhatsApp messages. This ensures compliance with WhatsApp policies, better reliability, and reduced risk of number bans.
Q2. Is there any hidden cost you charge for messages?
Ans. No, we are only charging for the chatbot features we provide (such as chatbot flows, campaign tools, agent system, etc.).
For WhatsApp conversation/message charges, you need to check the official pricing on the Meta Cloud API website. Meta directly charges for conversations based on category (Marketing, Utility, Authentication, Service).
Q3. Do you help in setting up cloud API?
The above packages do not include setting up the number or account in Meta Cloud API.
If you want us to handle the setup, we charge ₹999 (one-time cost) per number for Cloud API setup.
You can also follow the official Meta documentation to complete the setup on your own.
Q4. Can I integrate my database to send personalized message to my customer?
Yes.
You can:
- Use Webhook feature to receive incoming messages
- Use Meta Cloud API directly to send personalized messages
- Use our platform API to send messages
- Connect your CRM or database for automated message triggers
This allows you to send personalized updates like order status, payment reminders, OTPs, etc.
Q5. Can I send bulk campaigns using this system?
Ans. Yes, you can send bulk campaigns using approved WhatsApp templates. You can schedule campaigns, upload contact lists, and track message status from the dashboard.
Q6. Does your system support live agents?
Ans. Yes. You can create multiple agents, assign chats to agents, and manage live conversations in real-time along with chatbot automation.
Q7. Can I create multiple chatbot flows?
Yes. You can create multiple chatbot flows for different purposes such as sales, support, lead generation, feedback collection, and more.
Q8. Is this system safe from WhatsApp bans?
Ans. Since we use the official Meta Cloud API, the system is compliant with WhatsApp policies. However, sending spam or violating WhatsApp guidelines may affect your number quality rating.
